Website Maintenance Agreement
Should a Client wish to have YDN Visuals take on the maintenance and continued content management of the site created, then below are the terms associated with such an agreement. This will be known forthwith as a CMF - Continued Management Fee and CM agreement - Content Management agreement.
The agreement is by and between "The Client" and "The Company" that both agree upon stated within the proposal and quote sent and signed. "The Client" is contracting "The Company" as a provider of web site maintenance services. Services not considered 'standard website maintenance' are subject to be charged at a regular hourly rate of 30 BD, and will not be considered part of this contract.
Total Agreement: "The Company" shall provide "The Client" with minor updates to the web site for a period of 1 year within this agreement. After that time a new agreement must be drawn up. Minor updates should not exceed more than 50% of the content on any single site page. During the duration of this contract, the "The Client" agrees that the "The Company" will be the sole provider of maintenance services for the web site, and no other party will have access to or rights to change the web site. If a party other than the "The Company" makes changes to the web site any errors that are created, that must be repaired will be charged for at the hourly rate specified above. Compensation: "The Client" agrees to compensate "The Company" on through an annual Fee to be paid upon the agreed upon date prior to commencement of services via PayPal, Credit Card, EFT payment through the invoice sent within the amount specified in the following retainer options: Fee: 50 BD Annual Fee In the event "The Client" fails to adhere to the schedule of payment referenced by the deadline set forth, "The Company" retains the rights, but are not obligated, to pursue any or all of the following remedies:
Deadlines & Deliverables: "The Company" will respond to all maintenance requests from "The Client" within 48 hours on weekdays not including weekends, via email or phone, with a confirmation that the request was received, and an estimated completion date for each action item in the request. Maintenance requests received after 3:00pm may not be completed until the next business day unless prior arrangements have been made. "The Company" will adhere to all quoted deadlines for the deliverables in the maintenance requests at all possible costs. In the event that "The Company" has any issues in delivering on a quoted deadline, "The Client" will be notified via email or telephone the reasoning for any change. Additional Services: Any revisions, additions or redesign "The Client" requests "The Company" to perform that is not specified in this document shall be considered "additional" and will require separate agreement and payment. “The Company” shall advise "The Client" on any requested work that falls within these bounds. Authorization: "The Client" hereby authorizes "The Company" to access their web hosting account, providing active user name / password combinations for access to the server via FTP, assuring that 'write permissions' are in place on said hosting provider. Termination: "The Client" may cancel this website maintenance agreement at any time, by providing one month's written notice, provided that payment is up-to-date. A pro-rata refund will be given for any unused period of the advance payment. "The Company" reserves the right to cancel this website maintenance agreement at any time, for any reason, without prior notification and will provide a cancellation notice either electronically or in writing sent to the address of record. Legal: "The Client" and "The Consultant" are independent parties and nothing in this Agreement shall constitute either party as the employer, principal or partner of or joint venture with the other party. Neither "The Client" nor "The Consultant" has any authority to assume or create any obligation or liability, either express or implied, on behalf of the other. This Agreement shall be governed by and construed in accordance with the laws of Bahrain applicable therein. |
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